Senior Manager, Inflight Standards & Training

Are you ready to take your career to new heights?

As Canada's leading ultra-low-cost carrier, dedicated to providing affordable and exceptional travel experiences to Canadians, Flair Airlines is always on the lookout for talented individuals to join our team and contribute to our success as we continue to expand our route network, flight frequency, and services. Given our commitment to growth and excellence, we are currently seeking candidates for the following position:

 

Job Title:  Senior Manager, Inflight Standards and Training

Department: Inflight Operations

Location:  Corporate Office located in Vancouver, BC (YVR), Calgary, AB (YYC), Edmonton, AB (YEG), or Toronto, ON (YYZ)

Work Arrangement:  The Senior Manager, Inflight Standards and Training works in a hybrid environment, with the ability to work remotely and from one of the Corporate Office.   Occasional travel will be necessary to support meetings and training initiatives, allowing for a well-rounded work experience.

 Position Overview:

The Senior Manager, Inflight Standards and Training plays a pivotal role in ensuring the safety and professionalism of our cabin crews and will be responsible for the execution and implementation of regulatory matters within our airline, requiring a deep understanding of aviation regulations and standards and will be accountable for the following duties:

 

• Know and understand the contents of the air operator's operations manual, air operator certificate, and operations specifications as are necessary for the performance of the assigned duties;
• Know and understand provisions of the Aeronautics Act, the Canadian Aviation Regulations and Standards, as are necessary for the performance of the assigned duties;  
• Ability to demonstrate to the Minister that the person has the ability to fulfill the responsibilities of the position. 
• Responsible for the professional standards of the cabin crews under his/her authority and in particular: 
• assuring a current and approved Flight Attendant Manual is in place; 
• assuring a current and approved flight attendant training program; 
• the issuance of directives and notices to the flight attendants as required; 
• the action and distribution of accident, incident, and other occurrence reports; 
• the processing and action of any cabin crew reports; 
• The supervision of flight attendants
• Assuming any responsibilities delegated by the Operations Manager;
• Training of flight attendants in accordance with the approved training program; 
• The maintenance of flight attendant training records; 
• the development of safety features cards; 
• Provide coaching, direction, and assistance to all direct reports; 
• Act as a representative on the Health and Safety Committee; 
• Assume any responsibilities delegated by the VPBTO and Director, Inflight;
• Responsible for the identification of all regulatory changes that may affect Inflight (e.g., CARS/CASS, FARS, IOSA, ICAO, IATA);
• Develop and implement policies, procedures, and standards related to the area of responsibility, ensuring consistency throughout each respective base; 
• Development of SMS standards as they relate to Inflight Services; 
• Implementation of IOSA standards as they relate to Inflight Services. 

 Qualifications & Requirements:

The preferred candidate should exemplify Flair's core values of Respect, Integrity, Reliability, and Resilience while demonstrating success in previous roles. Additionally, we are seeking individuals who possess the skills listed on the job post.

Why Join Flair Airlines: 

 At Flair Airlines, we value our employees and provide a supportive and collaborative work environment that offers opportunities for growth and professional achievement. Additionally, we offer a comprehensive benefits package, effective on your first day of employment, which includes: 

 

• Competitive compensation package including medical and dental benefits, both short and long-term disability coverage, life insurance, dependent life insurance, and an employee & family assistance program.
• Pension plan with matched contributions.
• Individualized performance bonuses based on achievements.
• Attractive referral incentive program.
• Access to our staff travel program, allowing employees and their travel companions unlimited travel access across the Flair network.

 How to Apply:

 If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role.

 Application Deadline: when successful candidate is identified.

 Flair Airlines is committed to creating an inclusive, equal, and accessible environment that attracts diverse talent. We encourage qualified candidates from all backgrounds to apply for this role. If you require accommodation during the selection process, please let us know. While we appreciate all applications, only shortlisted candidates will be contacted for the next stage of the recruitment process.

 We look forward to the possibility of welcoming you on board!

 Website: flyflair.com