Pacific Coastal Airlines
Flight Attendant
Calgary, YYC
Pacific Coastal Airlines has become one of the leading regional airlines in Canada, with some of the most beautiful, remote and sought-after coastal destinations in the world. We are currently seeking single operating Flight Attendants for a full-time position at our CALGARY base, operating on our WestJet Link Network. The ideal candidates will enjoy a dynamic and rewarding work environment, while keeping safety top of mind. We are excited to welcome safety and customer service-oriented individuals to join our already growing team.
Pacific Coastal Airlines is headquartered at the South Terminal, in Vancouver. Under the Pacific Coastal banner, we fly scheduled and charter services between busy international airports, remote destinations, and beautiful communities. Our CAPACITY PUCHASE AGREEMENT with WestJet, known as WestJet Link, allows us to open up even more operational opportunities, and create an exciting and challenging experience for candidates desiring to be a part of the Pacific Coastal team Cabin Safety Team.
Pacific Coastal Airlines and WestJet Link Flight Attendants are the ambassadors of our company. They are responsible for providing outstanding service to our customers, ensuring their safety, comfort and security. They must embody the Pacific Coastal motto "People Friendly, People First" and exhibit behaviors that respect our corporate values, professionalism, diversity and service excellence.
Flight Attendant Initial Training commences January 22, 2024.
Must be able to attend 4-5 weeks of Flight Attendant Initial training in both Calgary and Vancouver.
What you bring to our team
- A true customer service ambassador who's passionate about people
- You understand the importance of safely performing on time, and bring a proven track record for punctuality and reliability
- Respect safety and security of our passengers, guests and fellow crewmembers
- Ability to be away from home for extended periods - including holidays and weekends, days and nights
- Thrive in an ever changing and sometimes unpredictable environment
- A resourceful, solutions-based problem solver
- Independent and confident with working solo
- You are a multi tasker and are comfortable working in a fast paced and time sensitive environment with a positive attitude
- Endorse our diversity, equity and inclusion for all colleagues Pacific Coastal Airlines
Job Description
- Attend daily pre-flight safety briefings
- Ensure the safety, security and comfort of all passengers
- Ensure all safety equipment is checked prior to departure and monitored during the flight
- Greet passengers in a friendly and professional manner
- Explain safety procedures, demonstrate the use of emergency equipment, direct passengers in event of emergency
- Complete onboard announcements
- Provide onboard service of snacks and beverages, and ensure that all necessary supplies are on board
- Administer first aid to passengers as required
- Submit reports on the cabin condition, as well as on any medical situations or events that may have occurred during the flight
- Honor and contribute to Pacific Coastal Safety culture and safety reporting
- Follow and enforce standard operating procedures to ensure compliance with Pacific Coastal Airlines and regulatory requirements
- Other duties as assigned by Cabin Safety Leadership
Qualifications:
- Customer Service experience (minimum 2 years)
- Valid Canadian Passport or proof of citizenship
- Must be able to obtain a Transport Canada issued Restricted Area Identity Card
- Excellent English language written and oral communication skills
- Be equipped for the physical demands of the position
- Comfortable working onboard single Flight Attendant aircraft and small cabin environment
- Must be a minimum height of 5'2" and maximum height of 5’11”in order to complete all standards required
- Must work independently without supervision
- Must be 21 years or older
- Must complete an intensive initial training, practical evacuation drills and emergency drills including first aid and live firefighting successfully
- Capable of lifting up to 50 pounds unassisted
- Capable of working long hours for extended periods of time
- Able to travel away from home, with schedule changes and on call duty days
Skills, Knowledge & Abilities:
- Strong leadership & professional image
- Diplomacy and friendliness
- Ability to actively listen, empathize, ask questions
- Ability to remain calm under pressure and act decisively when dealing with stressful situations
- Ability to manage conflicting priorities in a timely and professional manner
Note: Priority is given to applicants who have had previous Flight Attendant experience and/or training.
Why Pacific Coastal Airlines? We Offer;
Paid training, flights and accommodation
- A competitive base salary
- Guaranteed minimum of 80 flying credits per month
- Maximum 18-day schedule
- Banked Statutory holidays
- Health Benefits Package, including dental and vision
- Employee Travel benefits for you and your family
- Employee rewards programs
This position is for WestJet Link Flight Attendants, Calgary base operating out of the Calgary International Terminal. As a solo WestJet Link Flight Attendant, you will fly to destinations within the WestJet network, on aircraft operated by Pacific Coastal Airlines.
Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic. Pacific Coastal Airlines is committed to inclusiveness, equality and accessibility. If you require accommodation during the selection process please let us know.